Voya Financial helps people save for retirement and offers insurance and investment services, mainly from employer-sponsored plans and investment products. This matters because they manage a lot of money for people's futures and employers' benefits. They make money on fees for managing these accounts and selling insurance, which helps their overall profitability, meaning the percentage of money left after paying for their business operations.
How the company got here
Voya Financial wasn't always Voya. It was formerly known as ING U.S., Inc., and it was part of the larger Dutch financial group ING. In 2013, ING decided to spin off its U.S. operations, and by April 2014, the company officially became Voya Financial. This separation allowed Voya to focus specifically on its American businesses in retirement, investment management, and employee benefits, aiming to become a more agile and focused financial services provider.
What it actually does
Voya Financial helps people and businesses manage their money for the future. Think of them as a financial partner for both big companies and individual employees. They offer ways for people to save for retirement, provide investment options to grow that money, and offer insurance products to protect against unexpected events. Essentially, Voya provides the tools and services that help individuals build financial security and employers support their workforce's well-being.
Retirement
This is Voya's largest business, focusing on helping people save for retirement. They offer services to companies that manage their employees' retirement plans, like 401(k)s. This includes keeping track of everyone's savings (recordkeeping), offering different investment choices within those plans, and providing tools and advice to help employees feel more confident about their financial future. They also offer services for individual retirement accounts and manage investments designed to provide steady income, like stable value products (investments that aim to preserve principal and provide a modest, predictable return).
Investment Management
In this segment, Voya acts like a professional money manager for various clients. They create and manage different types of investment funds, such as those focused on bonds (fixed income), stocks (equity), or a mix of different assets (multi-asset). These funds are then offered to individual investors, financial advisors, and large institutions (like pension funds) who are looking for expertise to grow their money. Voya's investment professionals make decisions on where to invest the money to try and achieve specific financial goals for their clients.
Employee Benefits
This part of Voya focuses on providing insurance and other benefits to employees, usually through their employers. They offer a range of insurance products like group life insurance, disability insurance (which helps replace income if someone can't work due to illness or injury), and critical illness insurance. Beyond insurance, they also provide services that help employers manage benefits, such as health savings accounts (accounts to set aside money for medical expenses) and tools to help employees make better decisions about their benefits and overall financial wellness.
What management is betting on now
Voya's current strategy centers on simplifying its business and focusing on areas where it can be a leader, particularly in retirement and employee benefits. They are investing in technology to make their services easier for customers to use and to improve the efficiency of their operations. A key goal is to grow their customer base by offering attractive workplace benefits and retirement solutions that help individuals achieve financial security. This focus aims to create a more streamlined and profitable company by concentrating on core strengths and expanding their reach in key markets.